All of our codes ARE guaranteed and if you do not receive your support/code in a timely manner you will be refunded.
HOWEVER, you cannot simply ask for a refund at any point in time, it must be offered by administration.
After purchase you will be messaged through the forums with a unique download link to download the code ONCE.
You will also receive the support link in the same email. The support tickets are normally answered within 12-24 hours.
If you do not receive this email within 5 hours of purchase, please contact a staff member immediately.
Our staff is instantly notified of pending support tickets, which is why they are answered so swiftly.